Privacy Policy - TouchDecor

Last Updated: 27/7/2024

TouchDecor (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, touchdecor.net (“Website”), and purchase products from us. By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

1.1. Personal Information:

When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.

1.2. Payment Information:

When you make a purchase, we collect payment information, such as credit card numbers and expiration dates, through our payment processor. Payments are securely processed through third-party payment providers such as PayPal and Stripe. We do not store your credit card details on our servers. For more information on how these providers handle your information, please refer to the PayPal Privacy Policy and the Stripe Privacy Policy.

1.3. Usage Data:

We collect information about how you use our Website, including your IP address, browser type, device information, and pages visited.

1.4. Cookies and Tracking Technologies:

We use cookies and similar technologies to track your activity on our Website and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1. To Process Transactions:

We use your personal and payment information to process and fulfill orders. Payments are securely processed through third-party payment providers such as PayPal and Stripe. We do not store your credit card details on our servers. For more information on how these providers handle your information, please refer to the PayPal Privacy Policy and the Stripe Privacy Policy.

2.2. To Communicate with You:

We use your contact information to send you updates about your order, respond to inquiries, and provide customer support.

2.3. To Improve Our Website:

We use usage data and cookies to analyze and enhance the functionality and user experience of our Website.

2.4. To Send Marketing Communications:

With your consent, we may send you promotional emails about our products, services, and offers. You can opt out of these communications at any time.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with:

3.1. Service Providers:

We engage third-party companies to perform services on our behalf, such as payment processing, shipping, and marketing. These providers have access to your information only to perform these tasks.

3.2. Legal Compliance:

We may disclose your information to comply with applicable laws, regulations, or legal requests.

3.3. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party.

4. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Update:

You can access and update your personal information by logging into your account on our Website.

5.2. Opt-Out:

You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us at support@touchdecor.net.

5.3. Cookies:

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our Website.

6. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Website after changes are made indicates your acceptance of the revised policy.